◆ All products are manufactured in accordance with the national and international tool manufacturing standards.
◆ All products, except for the case where the "scope of non-warranty" or "warranty period" and the innovative tool "scope of non-free repair or replacement" are specially indicated on the package or sample data, are in normal use. The user shall be within 90 days from the date of purchase (that is, within 90 days from the date marked on the purchase certificate, and the last date shall be subject to the mail sent by the buyer). If the product can not be used normally due to the quality problem of the product itself, the user can repair or replace the product for free at the nearest designated repair point of the innovative product with the original or copy of the purchase certificate.
Scope of non-free maintenance or replacement
◆ Non-innovation brand products are not included in the scope of free maintenance or replacement.
◆ The wear and tear of the product caused by continuous and uninterrupted use of the product is not within the scope of free maintenance or replacement.
◆ All innovative products, which are specially marked with "non warranty scope" or "warranty period" on the package or sample data, do not belong to the scope of free maintenance or replacement.
◆ The product cannot be used due to abnormal use. Abnormal use, such as artificial damage, failure to use the tool according to the precautions for use, and exceeding the scope of use of the tool itself, is not included in the scope of free maintenance or replacement.
◆ The damage caused by the user's artificial machining of the product, or unauthorized disassembly, or use of non-innovation authorized spare parts is not within the scope of free maintenance or replacement.
◆ If the product is rusted, peeled by electroplating, scratched on the surface, or damaged plastic handle after use, which does not affect the use function of the product, free repair or replacement will not be accepted.
◆ Product packaging materials (such as cartons, shelves, plastic cases, and paper cards) that are damaged during use are not included in the scope of free maintenance or replacement.
◆If the warranty card is not returned within the specified time as required, free repair or replacement will not be accepted.
How to repair or replace
◆ Under normal use (within 90 days), if there are quality problems, users can repair or replace them free of charge.
◆ In case of shortage of parts or products at the point of sale, Innovation will send them to the designated repair point by mail.
◆ Products that are not free of repair. The designated sales point provides repair services for paid replacement parts.
Service consultation/interpretation right
◆If you do not know the warranty terms of innovative products or are not satisfied with the service at the designated point of sale, you can contact the headquarters of innovative tools.
◆ The headquarters of innovative tools reserves the final interpretation right of this clause.
◆ The product pictures on this website are for reference only. The products are subject to the physical objects.
